Privacy Policy

1.Who we are (Data Controller)

Your personal data is controlled by:

• AFRISOVERA GLOBAL HOLDINGS LIMITED — the data controller. Company No. 17244459, registered in England & Wales. Registered office: Office 19286, 182–184 High Street North, East Ham, London, E6 2JA.

For any privacy question or request, contact our data protection point of contact at mrjoeukman@afrisovera.com (or info@afrisovera.com.ng for Nigeria-based enquiries).

2.What data we collect

There are two ways to join:

• Trainee registration — you create your account on this portal with your email address and a password you choose.
• Invitation — staff, and anyone who needs help registering, are onboarded by a member of Afrisovera staff or support. You receive an invitation by email and set your own password.

Some accounts created before November 2026 joined through the SOV Network and carry a pseudonymous ID and nickname from it. Afrisovera never received or stored palm biometric data.

Trainees sign in with their email address and password. Staff sign in on the staff page with their email address or member ID and password. We never hold your biometric data at any point.

If you apply to Afrisovera Builders through the careers form, we additionally collect the details you provide there — Nigerian phone number, age, Local Government Area of residence, trade interest, and any background notes you choose to share.

We do not ask for or store financial-account numbers, government ID numbers, or payment-card details through this portal.

3.Why we collect it & our lawful basis

• To provide training services — create and manage your account, deliver courses, and track your learning progress. Lawful basis: performance of a service you request, and your consent.
• To operate the Afrisovera Builders pipeline — assess eligibility, contact you about cohorts, and manage recruitment and placement. Lawful basis: your consent and our legitimate interest in running the programme.
• To meet legal and accreditation obligations — e.g. training records for City & Guilds / NBTE certification. Lawful basis: legal obligation and legitimate interest.

We will only use your data for the purposes described here. We will not sell your personal data, and we will not use it for unrelated marketing without asking you first.

4.How long we keep it

We keep the data associated with an active account for as long as the account remains active, so we can maintain your learning record and certifications. If you ask us to delete your account, we will erase your personal data within 30 days, except where we are required by law or accreditation rules to retain a limited training record.

5.Your rights

Under the NDPR/NDPA and UK GDPR (Articles 15–20) you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct data that is inaccurate or incomplete.
• Erasure — ask us to delete your personal data ("right to be forgotten").
• Portability — receive your data in a structured, machine-readable format.
• Restriction & objection — ask us to limit or stop certain processing.
• Withdraw consent — at any time, without affecting processing already carried out.

To exercise any of these rights, email mrjoeukman@afrisovera.com. We aim to respond within 30 days. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or, in the UK, the Information Commissioner's Office (ICO).

6.How we protect your data

Passwords are stored only as one-way bcrypt hashes — never in plain text. Your session is protected by a signed, time-limited token, data in transit is encrypted over HTTPS, and access to personal data is limited to Afrisovera staff who need it to operate the training and Builders programmes. Your palm biometric data is never received or stored by Afrisovera.

7.International transfers

Afrisovera operates between the United Kingdom and Nigeria, so your data may be processed in either country. AFRISOVERA GLOBAL HOLDINGS LIMITED applies the standards in this policy to your data wherever it is processed. If a Nigerian Afrisovera company is formed in future, this policy will be updated to say so before it handles any of your data.